NANROBOT C1

NANROBOT C1 is a lightweight electric scooter, weighing 21kg and easy to carry, suitable for daily short-distance commuting.

MOTOR

The Nanrobot C1 is equipped with a 500W motor (peak power 850W) and can reach a top speed of 24.8 mph.

Say goodbye to traffic jams and start easy travel!

SILICONE DECK & FRAME

The silicone deck is waterproof, non-slip, and easy to clean.

The aviation-grade magnesium alloy frame provides heat dissipation and shock absorption, and can withstand large impact, improving the durability of the scooter.

BATTERY

The 48V 10.4Ah lithium battery has a range of up to 24.8 miles on a single charge, so you can explore your surroundings with confidence and ease.

10″ VACUUM SELF-SEALING TIRES

Tire Puncture Self-Sealing Coating can fill the puncture by itself, greatly reducing the risk of a tire blowout.

DISC BRAKING + EABS

Integrated manipulation improves the sensitivity and safety of braking.

SIZE AND FOLDING SYSTEM

Folded size of 47.2″ x 22.5″ x 21.25″ makes it easy to fold and transport in the trunk of your car.

New stable folding system with fast folding in 1 second.

Compare Nanrobot Scooters

Review Videos

SHIPPING
RETURN POLICY
FINANCING
WARRANTY
LOW PRICE GUARANTEE

SHIPPING

We offer Fast & Free Shipping on all products in the contiguous United States and other countries (see brand shipping information below). We ship daily from domestic warehouses via FedEx, UPS, DHL, DPD, TNT and freight.

NOTE: Shipping times are an estimate and cannot be guaranteed. You may need to assume a few extra days depending on the current shipping environment. Rest assured that we will do our best to get your package to you ASAP.

Feel free to contact us by phone at +1 (888) 897 0774 or email us at info@electricrideco.com with any questions you may have.

NANROBOT Shipping Info

United States

Free shipping from California warehouse to the contiguous United States.

Your order will ship within 3 business days and shipping transit time is usually 1-5 business days depending on your location.

Electric Ride Co. Shipping Process

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
If your item is on backorder or unavailable, we will reach out to you via e-mail.
If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment.

Order Shipment

If your order is in stock and we process the charges to your credit card, it will usually ship within 1-3 business days from the date of your order.
We will send you tracking information as soon as your order leaves the warehouse to the e-mail address you provided when checking out.
If you do not receive tracking information from us within 5 business days of your order, feel free to follow up with us at support@electricrideco.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and take photos. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will assist.

Freight LTL Shipments

Note: Only applies to certain products such as large scooters.
When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
You need to be at the delivery address during the delivery window to receive and sign for the item.
The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday to Friday. The delivery times can only be scheduled in delivery windows of 8am – 12pm or 12pm – 4pm. Depending on the freight company the delivery window may differ. A fixed delivery time, i.e. 9am, cannot be scheduled. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at.
Don’t screen your calls until your item has been delivered.
The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

How to Handle Damages, Exceptions or Discrepancies at Time of Product Delivery

Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing:

Notation on the carrier’s paperwork must state: “Carton damage, subject to inspection” and list the type of damage to the carton. Remember to take photos of any damage.
Carton damage requires visual inspection of the contents of the unit. Contents must be inspected within 48 hours of arrival. If there is any damage to the product then please send photos and a description to support@electricrideco.com
Even if there is damage to the carton, the product should be well protected and we will send free replacement parts if necessary.

Contact Us

Have a question? Please contact us:

E-mail: info@electricrideco.com
Call: +1 (888) 897 0774

RETURN POLICY

Customer service is a top priority for us at Electric Ride Co. and we will do our best to fulfill your expectations at all times.

Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer return/refund policies and warranty policies.

For a majority of our products, our return policy varies between 7 to 30 days depending on the brand of the item you order. Each manufacturer has its own policies and we have to abide by the manufacturer’s return and refund policies as we are an authorized dealer for the brands we distribute. Please read the return policy below that applies to this product. Brand return policies should be read in conjunction with the Electric Ride Co. Return Terms below.

NANROBOT Return Policy

Product Return

We have a 15-day return policy. This means that when you receive your item, you can request to return it back within 15 days of delivery.

However, you need to inform us first and receive authorisation to ship back the product. We do not accept items sent back to us without a prior request for return.

For products purchased through authorised retailers, please contact the retail store and return them in accordance with their return policy.

Applicable Policies

1.Cancelling an order before and after it has been shipped:

We usually send ordered products to the logistics company within 24 hours of the order. So, if you want to cancel the order after it has been delivered to the logistics company, you need to pay a 10% handling fee. We will then contact the logistics company as soon as possible to cancel the shipment.

If the logistics company cannot cancel the shipment because the items have been shipped, then you will be required to pay the shipping and return costs.

2. All products to be returned must meet the following criteria to be considered for return:

– The product must be 100% new, unused (never ridden or used in any way) and the box must be unopened.

– The product must be returned in its original packaging and all necessary components must remain in the original box.

– All accessories must be intact and included in the return package. This includes the manual, charger, and any other item originally accompanying the box.

Once the above return criteria are met, we will send you the shipping address and instructions on where and how to send the package.

Please note that we will charge a 10% handling fee and you will be responsible for the original and return shipping fees.

Refund Approval

Once we receive the returned package, we will check it and let you know if the product and everything else came back intact. If everything came back intact, we will approve your refund and notify you. Following that, you will automatically receive a refund to your original payment method within 3 business days of the refund approval.

*If there are missing accessories in the scooter package we receive, the corresponding price will be deducted. Please make sure to put the charger, user manual, tool kit, and air pump into the package when returning it.

Please keep in mind that it may take some time for your bank or credit card company to process and issue the chargeback. However, if after 5 business days you are yet to receive the refund, please contact us at support@electricrideco.com.

Damaged Products and Wrong Shipment

Please check your order immediately upon delivery and notify us if the product is defective or damaged or if you received the wrong item. We will assess the situation and try to resolve it.

Note:

If you have questions, whether related or unrelated to the above, please contact us at support@electricrideco.com.

Please do not send unauthorised scooters back to the factory or warehouse addresses. No product will be accepted back without due authorisation from our end.

Electric Ride Co. Return Terms

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
Returns may be requested by sending an email to support@electricrideco.com with your order number.
If your return is accepted, we’ll send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
We do not charge restocking fees, but if our supplier does, this fee will be passed on to you. Supplier restocking fees vary from zero to 30% and can be viewed on the product page.
If the return is for personal reasons, a 5% fee will be charged to cover our administration costs and merchant processing fees.
If your order has shipped, you will be responsible for actual return shipping charges.
Original shipping charges included in the purchase price of the product are non-refundable.
We will refund the product price minus the applicable fees and charges.
Refunds will be credited to the same payment method used when the original purchase was made.
Please allow 5 business days for the refund to be processed once the item is delivered back to us.

Additional Information

It is the customer’s responsibility to return the merchandise in a new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer’s responsibility to file the claim with the carrier. No refund can be issued in this case.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment.

Cancellations

All cancelled orders are subject to a 5% cancellation fee.
This fee covers administration costs and costs from our credit card processing company. Whenever we refund an order, we are not refunded our merchant card processing fees.
If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, the standard return procedure applies and more fees will apply like original shipping costs, return shipping costs, and restocking fees if any. We do not charge restocking fees, we only pass them on from our supplier.
Please note that once an order has been processed for shipping it may be too late to cancel your order before it ships out. We will do our best to cancel your order before it ships out but if this is not possible then the standard return procedure applies.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to support@electricrideco.com and we will address the issue.

Defective Merchandise

All of our products are covered by their manufacturer warranty policies. The warranty information for each product can be found under the “WARRANTY” tab on the product page. Please let us know if you discover any manufacturer’s defects and we will help you get parts or replace the product.

Please note that for returns of defective products, it is the customer’s responsibility to repackage the product in the original packaging. Please make sure to keep the original packaging even if it has been damaged as the packaging can be patched up. If the customer has thrown away the original packaging then it is the customer’s responsibility to repackage the product at their own cost.

Some of our suppliers may refuse returns if the original packaging has been thrown away.

Incorrect Product Specifications and/or Pictures

Product specifications are provided to us by our manufacturers and may not always be correct. Products may also vary from the displayed pictures, usually due to product improvements over time. Electric Ride Co. is not responsible for original or return shipping fees should the specs or pictures be different than the actual item. Please contact us if you need to confirm anything specific about the item before placing your order.

Exchanges

We do not offer exchanges. If you’d like a different item you will need to return the initial order and place a new order.

Contact Us

Have a question? Please contact us:

E-mail: info@electricrideco.com
Call: +1 (888) 897 0774

FINANCING

WARRANTY

Electric Ride Co. is an authorized dealer and distributor for all the brands and products sold on this website. All of our products are covered by their manufacturer warranty policies.

If you have any issues with your product, please call us at +1 (888) 897 0774 or e-mail support@electricrideco.com and we will assist you with filing a warranty claim with the manufacturer.

NANROBOT Warranty Policy

From the moment the customer receives the order, all NANROBOT electric scooters have a 12-month limited warranty against manufacturing defects. The NANROBOT support team is always at your service for any questions you might have.

WARRANTY CLAIMING PROCESS

In order to claim the warranty, you need to provide visual (pictures and videos) evidence of the defects. This should be sent to our email along with related textual information.
If the customer service team ascertains that there is indeed a manufacturing defect, we will send you new replacement parts.
Replacement parts are provided only once during the warranty period.

Part	Free Warranty
Side Light Stripe	1 Month
Voltage Lock	3 Months
Charger	3 Months
Charging Port	3 Months
Switch Button	3 Months
Front Side Light	3 Months
Rear Side Lights	3 Months
Headlight	3 Months
Brake Handle	3 Months or 1000KM
Brake Disc	3 Months or 2000KM
Kickstand	3 Months or 1000KM
Controller	3 Months or 800KM
Wheel Hub	3 Months or 1000KM
Front Shock Absorber	6 Months or 2000KM
Rear Shock Absorber	6 Months or 2000KM
Throttle	6 Months or 1200KM
Battery	6 Months or 3000KM
Motor (wire issues are not included)	12 Months or 4000KM

In addition, for LS7+ / D6+ / LIGHTNING / N6 scooters, we provide a lifetime warranty on the following parts (excluding the plastic parts of N6’s frame):

Part	Above 1 Year
Steering Arm	Customer pays shipping
Footrest	Customer pays shipping
Steering Column	Customer pays shipping
Battery Compartment	Customer pays shipping
Swingarm	Customer pays shipping
Folding Mechanism	Customer pays shipping
Stem	Customer pays shipping
Handlebar	Customer pays shipping
Handlebar Mount, Handlebar Mount Cover	Customer pays shipping

Once the normal warranty ends, the provision of free after-sales services ends too. That is when the extended warranty coverage starts. No additional warranty is provided once the extended warranty ends. If you have any questions, please contact us at support@electricrideco.com

THIS WARRANTY DOES NOT COVER

Conditions, malfunctions or damage caused by incorrect usage, poor maintenance or adjustment as advised in the user manual;
Conditions, malfunctions or damage caused by or during the time that the user is under the influence of drugs, alcohol or any other mind-altering influences;
Conditions, malfunctions or damage caused by acts of nature;
Conditions, malfunctions or damage caused by or due to the customer self-modifying, decomposing or destroying the parts without prior authorisation from the manufacturer.
Conditions, malfunctions or damage caused by the use of non-original parts or unauthorised circuit and configuration change.
Fractures/breakage or loss of plastic parts inclusive of the choke, charging port, handlebar switches and plastic flaps.

Customer service contacts:
Support email: support@electricrideco.com

LOW PRICE GUARANTEE

We work very hard to ensure that we offer the absolute best prices online. Most of our suppliers have a minimum advertised price policy which dealers have to follow. If you find another online store that offers a lower price than us within 30 days of your purchase date then please let us know. As long as the dealer is not breaking the minimum advertised price policy, we will refund the price difference to your original payment method.

We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 15 days of your purchase date we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website or on our competitors’ website along with your order number within 30 days from the date of your order and we will process the credit accordingly.

Our Price Match Policy has some limitations:

You must purchase the item from our website before requesting our Price Match Policy.
Black Friday promotions and promotions such as rebates and “buy one, get one free” offers are not eligible.
The item must be in stock on the competitors’ website.
The competitor must be an online store, they may not have a retail location.
The website can not be a discounter or auction website (i.e. eBay, Overstock, etc.).
The competitor must be an Authorized Retailer of the product in question.
The Price Match Policy includes the item price and the shipping charges, it excludes sales tax.

If you want to check if we can price match a product before you place your order, please Contact Us.

The following brands are excluded from the Price Match Policy:

Aostirmotor
Citycoco
Drift Hero
Droyd
DWMEIGI
EMOKO
Exway
Hiboy
iENYRID
Maxfind
MotoTec
NAKTO
NANROBOT
Quickwheel
Shansu
SoverSky

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width: 100% !important;
height: 100%;
}

if(window.easytabsOnError||(window.easytabsOnError=function(){let e=document.querySelectorAll(“.easytabs-hidden”);for(let t=e.length-1;t>=0;t–)e[t]&&e[t].classList.remove(“easytabs-hidden”);let t=document.querySelectorAll(“.easytabs-tabs, .easytabs-content-item-static, .easytabs-undertabs-holder, .easytabs-styles, .easytabs-default-accordion-item”);for(let e=t.length-1;e>=0;e–)t[e]&&t[e].remove();let a=document.querySelectorAll(“.easytabs-container”);for(let e=a.length-1;e>=0;e–){if(!a[e])continue;let t=a[e].querySelectorAll(“div.easytabs-content-item”),n=””;for(let e=t.length-1;e>=0;e–){if(!t[e])continue;let a=t[e].querySelector(“div.easytabs-accordion-item”);if(a){let e=a.querySelector(“.easytabs-header-text”);e&&(n+=”